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Meross Phone Numbers and Emails

General Info:

  • +86 286 205 0769
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Meross Emails:

Customer Service
Fast Support Service, Loyal Program
General Info
Legal
Privacy Inquiries
Media
Marketing Inquiries
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More phone numbers and emails Less phone numbers and emails

Meross Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    72% phone 28% email
  • The best phone number to call Meross is 862862050769.

  • The longest wait times are on Friday, while the shortest are on Sunday.

  • People call Meross mainly because of product/ service, request for information and website/ application.

View full overview ›
PissedConsumer Club

Contact Information

Meross Website:

Meross Help Center:

Corporate Office Address:

Chengdu Meross Technology Co.,Ltd
Unit1, Building 7, No. 1700 of Tianfu Avenue North, Free Trade Trial Zone, No. 1935
Chengdu, Sichuan
China

Other Info (opening hours):

Other Location:

Legal Department:

Floor 3, Building A5, ShiJiCheng Road No. 1129,

Gaoxin, Free Trade Trial Zone, Chengdu, China

More contact details

Meross Rating Based on 9 Reviews

Rating details

2.1
more details
Customer service
Product or Service Quality
Advertised vs Delivered
Location

Rating stats

Rating trend

How Good is Meross's Customer Service?

Caressa Vac
Caressa Vac
Feels Disappointed | Mar 17, 2024

No response from customer service

Read full quote
Kadarius Ptq
Kadarius Ptq
Feels Disappointed | Dec 07, 2023

Ho provato a chiamare un numero sicuramente in Cina (0086)ma non ha risposto nessuno

Read full quote

Summary of Meross Customer Service Calls

87 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Meross?

Product/ Service Question:

  • “Can’t get smart plug to connect to WiFi”
  • “WiFi connection smart switch”
  • “Thermostat not working”

Request for Information Question:

  • “Request adaptor for Meross collie”
  • “Help needed”
  • “Need help with smart plugs”

Website/ Application Question:

  • “Installation help needed”
  • “Installation problem”

Account Question:

  • “Unable to log on”
  • “Need to update my email but forgot password. I made a mistake when I setup my account and put .con instead of .com”

Return/ Replace Question:

  • “Return a recliner does not fit my needs”

Activation/ Cancellation Question:

  • “Activate timer”

Other Question:

  • “Garage door opener”
  • “Garage door compatibility”
  • “To creat a partnership”

Compare Meross Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Geeni
stars-rating-fill
1.6 out of 5
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